Have your Bot call a US business to lower a bill

How this helps you

Your Bot sits through the phone menu and hold music, negotiates with the facts you gave it, and only asks you for the final yes.

✦ Try it

Call [company] at [phone number, or find their customer service number] and negotiate my [service] bill. My account is under [name], [address], account number [number]. I pay [current price] a month for [what's included]. [Competitor] offers [their plan] for [their price], so ask them to match or come close. I only want [service]: turn down any add-ons or upsells. Before agreeing to anything, check with me with the exact price, speed or plan, contract length and fees. Afterwards send me a short summary with the new price, any confirmation number and the recording.

Fill in: [company] and [phone number]: who to call. [service] and [what's included]: e.g. internet only. [current price]: from your last bill. [Competitor], [their plan], [their price]: a real offer you could take. Leave the competitor sentence out if you don't have one.

What they did

Peter Yang tried Grok Bot's new ability to call US businesses on his internet bill. He made a Bot called phone caller and told it he wanted to call Comcast to negotiate. He gave it his address, phone number, what he pays ($84 a month) and the fact that Sonic, a competitor, had just brought fiber to his street at about half the price. The Bot asked a few questions first (internet only or TV too, his account number), then made the call. It got through the phone menu, introduced itself as Peter's assistant, made the competitor point, and turned down three upsells (a Wi-Fi add-on and a mobile line among them). The rep offered 500 Mbps for $45 a month with autopay, locked for a year. Approval needed a text link, so the Bot paused and checked with Peter through a card in the chat. The call took about 25 minutes, and he got the full voice recording and a live transcript. He also lists other uses: cancelling subscriptions you can only cancel by phone, waiting on hold, restaurant bookings and getting quotes from several contractors. Calls only work with US phone numbers for now.

Who it's for: Anyone in the US who puts off calling about bills, cancellations or bookings because of hold times and phone menus.

Before you start

A US business to call (US numbers only for now).
Your account details and the price you pay.
A real competing offer if you're negotiating.

How to try it

Make a Bot for phone calls, or use one you already have.
Tell it who to call and the outcome you want, with your account details, what you pay and any competing offer. Use the prompt below.
Answer its questions before the call; Peter's Bot asked what the bill covered and for his account number.
Watch the live transcript if you like, or get on with your day.
When it checks back (an approval link, a choice between plans), answer the card in the chat. Then read the transcript before relying on the result.

What to expect

A summary like Peter's: plan upgraded to a faster speed, new monthly price with autopay, locked for 12 months, upsells declined, plus the recording and transcript.

Common mistakes

Leaving out the competing offer. Peter's leverage was a real, cheaper competitor; without one, ask for current promotions instead.
Not saying 'check with me before agreeing'. His call needed his approval for the final plan, and you want the final say on anything that changes a contract.
Expecting it to work on non-US numbers. For now it only calls US numbers.
Forgetting the other side. The person answering may not realise it's an AI assistant; Peter raises that himself, so keep requests honest and polite.

Related tips

Call your Bot back within 30 minutes and it remembers: Voice calls now carry over: hang up, call again soon, and the Bot has the previous call's transcript.
Register for Do Not Call: The Bot registered his number and clicked the confirmation email itself.
Build a recurring charges page from your email receipts: One prompt turns receipt emails into a subscriptions page with totals, duplicates and a privacy toggle.